Payment Policy

Paragon Defenders Inc. Payment Policy

Paragon Defenders Inc. Design Build Slot Payment Policy

Paragon Defenders Inc. requires a Design Build Slot Reservation for all new orders. Receipt of your paid Design Build Slot Reservation ensures two things:

1. The price of your build is locked in at the pricing level in place at the time of your reservation. The cost of any changes made to the specifications of the build after the reservation has been received will be charged at the current pricing in effect at that time. Shipping rates will be calculated for you when final payment is arranged.

2. Your Production Date and Production Number will be provided to you via email upon receipt of your reservation payment. The completion time that we assign you is our best effort to provide a realistic time frame for when your build is likely to be completed, typically an estimated month (ie. September 2021). Should this timeline change significantly, we will make reasonable efforts to contact you and make you aware. Unless we fail to deliver your build within six (6) months following your originally estimated completion (or any updated Production Date that we apprise you of in writing), your deposit and any other progress payments made are non-refundable if at this time you decide to cancel your order.

Any changes to the specifications of your build must be made within a month of placing your reservation. For any month that passes without confirmed specs beyond that one (1) month mark, you will incur a fee of $1,000 per month. In extreme cases, the build will be pushed to the end of our production schedule in addition to the accruing fees. At our option, additional charges as the result of any changes made at least one (1) month prior to your Production Date may be due immediately upon our agreeing to modify your specifications.

Full payment for your build is done on a 50/40/10 schedule and is based on the final signed design build sheet pricing. This includes a 50% payment at the time in which all design elements have been chosen and a build contract is signed. 40% payment when confirmation that the build is shipped to the United States from our partner shop in South Africa. Finally, 10% payment upon delivery of the truck to its destination and applicable title is in hand. Should you fail to make any of the above-mentioned payments within fourteen (14) days, we reserve the right to add a $1,000 fee for every month that there is still a pending balance and/or sell your build and will consider your deposit and any progress payments made to have been forfeited. Your build will generally be completed 10-12 months from the time a reservation is placed.

Cancellation Policy

All deposits and any progress payments made are non-refundable and will be forfeited at the time of any order cancellation.

Refund Policy

All Sales Are Final. All physical items cannot be returned for exchange, credit, or refund. For information about canceling a build that you've placed a reservation on, please see our cancellation policy.

Promo Codes & Digital Coupons

All promotional codes and or coupons must be presented at the time of purchase. They may not be applied retroactively or post purchase. No exceptions will be made.

Digital Rights / Online Asset / Print and Photography Rights

All rights to past / present / and future digital assets for all Paragon Defenders Inc. builds are the sole property of Paragon Defenders Inc. All copywrite, and print assets also remain the sole property of Paragon Defenders Inc. This is including but not limited to digital assets defined as NFT (Non-Fungible tokens) or TNFT (Tangible Non-Fungible Tokens)

*Unless specially transferred by an executive member of Paragon Staff

No-Hold Policy

Finished builds could be held in our shop for up to 30 days. Any build still unable to ship after that point (per customer request or lack of response) will incur a $1,000 charge for every additional month held in our warehouse.